Industry
Energy & Utilities
Oil and gas, power generation, utilities and renewables. AI stories from The Executive AI Brief with a specific consequence for the sector, and case studies graded on their evidence.
Energy & Utilities in numbers
| Indicator | Sector in the source | Latest | As of |
|---|---|---|---|
| EU enterprises using AI | Electricity, gas, steam and air conditioning supply | 33.6% | 2025 |
Case studies: AI in Energy & Utilities
Customer Service · Energy & Utilities
How Octopus Energy Used AI to Answer Routine Customer Emails
Octopus Energy's AI assistant Arlo answered about 8,000 emails a week in a trial and scored 76% satisfaction vs 72% for humans, the company says. Lessons.
PromisingEvidence B: Disclosed